Privacy Policy
Last Updated: January 15, 2026
1. Introduction
oasis cones ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at oasiscones.biz or engage with our consulting services.
By using our website or services, you consent to the practices described in this policy. If you do not agree with these practices, please do not use our website or services.
2. Information We Collect
2.1 Personal Information You Provide
When you contact us or use our services, we may collect personal information including your name, email address, phone number, company name, job title, and any other information you voluntarily provide through our contact forms or during consultations.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other standard web analytics data.
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please review our Cookie Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide the consulting services you request. To communicate with you about our services, including sending relevant information and updates. To improve our website, services, and user experience based on how visitors interact with our platform. To comply with legal obligations under Malaysian law and applicable regulations. To protect our rights, property, and the safety of our clients and users.
4. Legal Basis for Processing
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, we process your personal data based on the following legal grounds:
Your consent when you submit information through our forms or agree to our terms. Contractual necessity when processing is required to provide our consulting services. Legitimate interests in operating and improving our business, provided these interests do not override your rights. Legal obligations when we must comply with Malaysian law or regulatory requirements.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website and delivering our services, such as web hosting providers, email service providers, and analytics platforms. These providers are bound by confidentiality agreements and are not permitted to use your information for their own purposes.
We may also disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or the safety of others.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, typically for a period of seven (7) years from your last interaction with us, unless a longer retention period is required by law. Contact form submissions are retained for two (2) years. Client engagement records are retained for seven (7) years for professional and legal compliance purposes.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission via SSL/TLS, secure server infrastructure, access controls limiting data access to authorized personnel, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Under Malaysian law and the PDPA, you have certain rights regarding your personal data:
Right to access your personal data that we hold. Right to correct any inaccurate or incomplete personal data. Right to withdraw consent for processing where consent is the legal basis. Right to request limitation of processing in certain circumstances. Right to lodge a complaint with the Personal Data Protection Commissioner if you believe your rights have been violated.
To exercise any of these rights, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us: